*Please note all returns must be sent by mail. We will not process any returns in person. 

Step 1: Download, print & complete the Return Form

  • NOTE: You have 30 days from receipt of an order to return products purchased at GrammyStore.com.
  • For returns, we will issue a full refund for the price of the product, plus any applicable taxes.
  • Original shipping charges will not be refunded unless there was fulfillment error by GrammyStore.com.


Step 2:
 Enclose a copy of the packing slip and the Return Form with your item.

Step 3: Send your package addressed to:

GrammyStore.com
1817 S. Soto St.
Los Angeles, CA 90023
  • Please return your package and Return Form via a prepaid, insured, traceable method to ensure a safe and documented delivery.
  • Allow one to two billing cycles for the credit to appear on your statement. Refunds are issued to the original card used to make the purchase.
  • Please see the Return Policies below before sending out your package.

*Once we have received your package at out fulfillment center please allow us 3-5 business days to get your return processed.  If you would like a different item, please place a new order directly on the website.

RETURN POLICIES

Orders from GrammyStore.com:

Worn or damaged merchandise is non-returnable. If the merchandise was damaged during shipment please contact us at http://grammystore.com/pages/contact-us.